FAQ

Frequently Asked Questions on WindStars


How can I repair Nuvo instruments?

Nuvo instruments were designed to be durable even in young hands but we get it, sometimes life happens! WindStars created a series of videos to help you with questions about basic repairs and maintenance for each instrument which you can find on our Youtube channel @windstars education.

Repair/Maintenance of Recorder+, Dood, Toot: https://www.youtube.com/watch?v=qLfP3Xvmme4&t=1s

Repair/Maintenance of jFlute/Student Flute: https://www.youtube.com/watch?v=t8PJTS1UUPU&t=81s

Repair/Maintenance of jSax: https://www.youtube.com/watch?v=g_4ykj7Ux7Q

Repair/Maintenance of Clarinéo: https://www.youtube.com/watch?v=WXzGUAzP5Uw&t=33s

Repair/Maintenance of jHorn: https://www.youtube.com/watch?v=cfK4hf9HyCs

Make sure you have a School Spares Kit that contains the common items you will need in your classroom: https://www.nuvoinstrumental.com/products/accessories/

If you need spare parts, have a question not addressed in the videos or would prefer that NUVO complete the repair for you, send us a message through the contact form on the main page of the WindStars website.

How can I clean/disinfect Nuvo instruments?

All NUVO instruments are 100% waterproof! This makes it easy to clean and sanitize instruments. There are a few cleaning options you can choose from:

1. Dishwasher: All instruments are dishwasher safe but we recommend that you do not use the HEATED DRY cycle, just let them air dry. This can damage the adhesive holding a few silicone pieces particularly on the jFlute and jHorn. 

2. Hot Soap and Water: You can soak instruments in hot water with any sanitizing solution you choose. We advise against BOILING WATER but anything less than boiling will not damage the instruments.

3. Mouthpiece Cleaner: Any instrumental mouthpiece cleaner that you would use on a full sized instrument can be used to disinfect NUVO instruments. Purchase mouthpiece cleaner through your local music dealer.

Check out our Youtube tutorial on cleaning NUVO instruments: https://www.youtube.com/watch?v=BGSUY1vfHjo&t=33s

How can I get funding for a WindStars program?

My school doesn't have money for new programs. Are there other places to look for funding for a WindStars program?

We understand, it can be tough to get funding for a new program. Start by talking with your school administration or department chair. If there is no money currently available through the district, keep asking! In the meantime, there are grants and crowdsourcing platforms to help you fund your projects now.

ESSER FUNDING

In March, the third round of stimulus funding, the American Rescue Plan, was signed into law. With this law came an additional $126 billion investment into K-12 education through the Elementary and Secondary School Emergency Relief (ESSER) Fund, following earlier investments in March and December of 2020 of $193.2 billion total to support pandemic-era K-12 education.

CROWDFUNDING:

DonorsChoose:

DonorsChoose is a United States based nonprofit organization that allows teachers working in public schools to request specific items they would like for their classroom. Friends, families and strangers can donate money towards funding your project. 

Adopt a Classroom:

Adopt a Classroom's goal is to advance equality in education, one classroom at a time. Sponors can donate directly to your classroom!

NON-PROFIT

Mockingbird Foundation:

MFI is particularly interested in projects that encourage and foster creative expression in any musical form (including composition, instrumentation, vocalization, or improvisation), but also recognizes broader and more basic needs within conventional instruction. MFI encourages applications associated with diverse or unusual musical styles, genres, forms, and philosophies.

CORPORTATE GIVING

While not very specific, we have spoken with many teachers who have received grants through larger companies like grocery stores, department stores, gas stations, etc. Check out corporate websites or look for local information boards in your area. Ask your town/city officials if there are any local opportunities to receive grants or funding. There may be opportunities that you just need to ask about!

RECEIVED YOUR FUNDING?

Did you successfully receive funding to fund your music project?
Have another source we can add to this list?
Let us know through the contact form on the main page of the WindStars website.

How do I download songs and resources?

To download songs and resources:

  1. Click Resources > Music on the top menu.
  2. Find songs and resources using the search bar.
  3. To refine your search, use Filter results by.
  4. Click Apply.
  5. In the search results, tick the checkbox on the file you wish to download.
  6. When ready to download, click the Add button to add the files to your Downloads folder. 
  7. Click Go to Downloads to review your download queue.
  8. Click Download All to download the files you picked.
     
How do I register as a member?

Registration is free and easy:

  1. Click Register on the upper right corner of the page.
  2. Fill in the boxes on the registration form. Asterisks indicate required information.
  3. Click Create New Account.
  4. Check your email and look for email from nuvo-windstars.com (check your Spam folder too).
  5. Follow the instructions to activate your account. 

That's it!

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